Dear Malcolm Freedman and Associates
I would like to express my gratitude to the team that always assist me, a woman with a disability. With such outstanding dignity. You are not just a service provider, but a source of peace of mind for me to know that I have a service provider who cares deeply for my needs and assists me to be fully. Active when my caliper or wheelchair breaks, you are always there for me. A big thank you for always being there for me.
Dr Marlene Le Roux
By the time I came to see Malcolm for the first time, I was on the verge of losing hope that I'd ever be able to walk comfortably, confidently, and without pain. Today, I am hiking, travelling, and walking daily - in no small part thanks to him. It is very easy for patients living with serious injuries to feel intimidated by medical professionals, unheard, and pressured into accepting the status quo. And this is where I think Malcolm stands out: he listens first, he thinks outside of the box, and he understands that each patient is different. It took time and a lot of patience on his side, but we found the solution for me because he genuinely trusted my input and he was willing to persevere until we got it right. I will always be grateful for that.
From the very first day that I walked into Malcolm and Freeman offices, I felt listened to and respected. They made it a priority to help me walk comfortably again. I enjoy everyday life more since getting my legs made by them. I would recommend them to any amputee.
Absolutely an amazing guy, helpful and top quality work, pretty much all my prosthetics have been made by Malcolm. I recommend him and his team 110%
When looking for a second opinion for our then 12 yr old son's deteriorating spinal curvature (scoliosis and kyphosis), I found Malcolm via Google. And it turned out to be the best decision we made. Now just a year after our son was fitted with a backbrace, his spine's curvature is almost normal. Although he still requires the brace for support during his growing years, he experiences significantly less pain.
We found Malcolm to be extremely thorough (also noticing that his feet were affecting his posture, and prescribing insteps), showing concern and understanding, and he has a unique ability to connect and engage with children on their level.
We highly recommend Malcolm and his team.
Excellent service! Thank you for assisting our Sarah with her scoliosis (RSC Brace) - you have made this journey so much easier and Malcolm Freedman - your kind, caring way with kids is incredible! Highly recommend you and your practice and look forward to our on-going journey with Sarah and the coolest, purple, horse-covered [she chose it, she owns it] scoliosis brace. THANK YOU!
My daughter was diagnosed with scoliosis at 12 years old. We were referred to Malcolm and it has been a wonderful experience so far. We have felt at ease from the start and my daughter has built a wonderful trust and confident that the process will be rewarding in the end. I highly recommend Malcom Freedman & Associates.
Malcolm Freedman and his associates have played a pivotal role in restoring my ability to walk. For an extended period, I grappled with severe limitations due to my pronounced clubfoot condition, which greatly hindered my mobility. The intensity of the pain reached such levels that I contemplated amputation as a means of relief. However, Malcolm proposed a splint intervention that proved transformative. I am elated to report that I have since regained the capacity to walk unaided, a feat I had not achieved for years. Furthermore, I have not relied on crutches since September of last year, marking a period of six months. My profound gratitude extends to Malcolm Freedman and his team for their remarkable expertise and assistance.
I was referred to Malcolm Friedman by my GP. I am a 10 year veteran - below left knee amputee and have been working with Malcolm through my complications over the past year which included a 3rd operation and 2 test sockets.
Always treated with the utmost respect and consideration for what we wanted but with the best advice. Malcolm and his team were willing to go above and beyond clearly with a passion for all they do, even spending some Saturday mornings and after hours at the Lab together working on my situation.
I am so comfortable on my ‘leg’, especially with the new articulate ankle which has made a big difference to the way I move around!
Thank you Malcolm and team.
We appreciate you!
Malcolm is amazing! Making the decision to use a corrective prosthetic on your 6-month old baby is not an easy one. The opinions and information is overwhelming! We simply could not have wished for a better guide and partner through this process. Malcolm is empathetic, generous with his time, never pushy and earns respect with every meeting.
Thank you Malcolm! You always made us feel in control while also making sure we had the best possible information. Even though it was hard, we are so happy we made the decisions we did. We couldn't have done it without your incredible help along the way.
I have always had superb, professional and compassionate service from Malcolm Freedman. I was aware that he is totally passionate about the best outcome for his clients. I appreciated that he didn't over-prescribe and always made sure that I was totally happy with my orthotics and assistive devices.
André du Plooy
Lovely and very pro with kids
Amazing service with super friendly and helpful staff!
Absolutely amazing service! Thank you for assisting my son! Your care and compassion from staff is world class. Thank you!
Katie Rain Lewis
I had exceptionally good service here. The staff are passionate, patient, and informative as well as being very reasonably priced. I would highly recommend this practice.
I just got my orthotics yesterday. I am thrilled!! Good friendly quick service. Really understood my needs. Thank you.
Fantastic service from Megan who even came in on a public holiday to do a fitting as I was leaving for overseas the next day. Orthotics are so comfortable and made a huge difference to my being able to achieve my walking goals.
WOW! Malcolm Freedman made orthotics to support my plantar facsiitis and I had an immediate recovery from day one of wearing them! All the aches and pains every time I stood up from sitting or lying down are gone...highly recommend :)
I live in Gaugeng and had an achilles rupture repair. Malcolm and his team assisted me from Cape Town. They were super helpfull and extremely efficient. I would highly recommend Malcolm Freedman and Associates. Amazing orthotists and best service ever.
As a fellow healthcare worker, these are the guys I call. They have helped me time and time again at different hospitals. I have also personally used them for my own ankle fracture and they are professional, punctual and they get the job done.
I have been a patient of Malcolm Freedman & Associates since my amputation in July of 2017 and a on going patient of there practice. I have been seen to by Danny van de Merwe from the get go for the fitting and progress of my prosthetic leg. His handling of my progress from sending letters motivation to my medical aid for them to provide funds. The manner he went about was very professional when it came to the making of my prosthetic fitting. His attention to detail about my fitting was done to the best of his ability and made sure that the prosthetic leg fitting should feel as if it is part of my body and not like an attachment. Their workmanship just makes you feel like you don't have an a disability as the progress went on until completion. I feel like I have my actual normal leg and not a prosthetic one.
Hi Malcolm I hope you've had a good day so far. I have good news. I did my first trail run in Newlands forest a few days after receiving my orthotics. It was incredible - no knee pain whatsoever. Even walking in Newlands caused a lot of discomfort before I got in touch with you. Also, the stability shoe-orthotic combination feels a lot more responsive in general than the shoe alone or my previous pair. My whole running motion feels lighter and more efficient. No concerns or problems so far. Thank you so much.
Walking Once Again
This young man had a debilitating lower-leg bone disease and after living with it for almost three years, took the brave (and ultimately, life-saving) decision to have his left leg amputated below the knee! He came to see us about manufacturing a prosthetic lower leg. We assessed his needs and set about the project without delay. Measuring, making a mould from mid-calf to below the knee. We formed and finished a comfortable socket, constructed a “shin, ankle and foot” and made sure the fit was perfect. We gave him a few pointers in walking and within two days, he was fully mobile and once more, involved in the mainstream of his business.
What started off as a normal day of flying, enjoying the clear skies, good company and scenery ended with not such a good note. We flew down the coast from Mossel Bay to Saldanha and back. On the way back we noticed smoke in the cockpit, which cleared after a while but then returned and the motor stopped turning. To cut a long story short we crash landed in a field belonging to a farmer. The impact of the forced landing broke my T12 vertebrae, paralysing me from the waist down.
People tend to say to me
“your life hasn’t changed, you just do things differently”…..really??
“Ag it’s not so bad man”……really??
“What’s the problem?”…..uhmmm…..
“Why you crying?”…..well that is the most difficult to explain!!
To suddenly be paralysed from the waist down IS a life changing experience.
After the fusion operation it changed and I was classified as a L1 Incomplete – meaning….movement and partial feeling was restored to midway down my lower legs. Total loss of pain and temperature sensation from there to the ends of my toes. As well as the “horseshoe” area of the Sacral region, meaning loss of control of bowel and bladder, which thankfully my bladder has partially restored (sorry if this is too graphic for you). Which means I can feel I need to go I just cannot control it….no “holding it in”….now means NOW!
Thankfully (for Hans Potgieter sake) my wearing of nappies came to an end.
I had 2 choices, curl up and “die” or straighten up and “live”.
I love the song by Queen “The Great Pretender”…so fitting for me at times. Its not always that easy, but I am becoming a master at it. I know I am not a burden, but feeling that I am cannot be helped.
To stay at home 24hrs a day 7 days a week is not what I had planned for myself, but then again I’m sure nobody plans things that way. There are plenty of times that I cry my eyes out, but that is only when there is nobody around and I know there is enough time for my red eyes (evidence) to fade away. I am thankful for my husband and my family and friends who have stood by me and been here for me, without any of you I would definitely have curled up and died.
Rollercoaster ride comes to mind….not just for me but for Hans too. Having a wife who suddenly is paralysed can not be something easy to handle. Thanks for all your patience with me!! My loving daughter and her fiancé, thanks for all your help and understanding Chandre Dre Tiddies Roestorff.
I found Malcolm Freedman on the internet after bring released from the Western Cape Rehab Center, where I had spent 3 months learning to walk again with the aid of AFO’s – An ankle-foot orthosis is an orthosis or brance than encumbers the ankle and foot, they are externally applied and intended to control position and motion of the ankle, compensate for weakness, or correct deformities. The AFO’s from the state were plastic and made me feel as if I was always falling backwards. I went to see Malcolm and he immediately gave me a different type, with which I could stand on my own unaided for the first time in almost 4 months. But when I was released from the WCRC I had a “blood blister” under my left big toe, which eventually popped and was in actual fact a pressure sore, this worsened over time, resulting me in not being able to wear the AFO’s and to stay off my feet till it healed. This in turn caused my feet to get atrophy from not being “used”, to such an extent that I could not stand at all or walk anymore. After much deliberation and “googling” how to repair them I woke up one morning and said: I’m going to have them amputated, then I can walk again with prosthetics”. Much to my husband’s horror, he wouldn’t speak to me for days. This was the only way I could see myself ever walking again. I contacted Malcolm and told him of my decision and made an appointment to see Dr Jason Crane. He saw my point and the extent of the atrophy and agreed to do the double amputation. It was scheduled for a month later, I went to theater on the Monday morning and went home on the Tuesday morning. 2 months later I had an appointment with Malcolm for the first casts to be made. It is a year since the amputation and I have been training myself to walk with crutches and have my first set of permanent legs. I could not wish for a better prosthesist than Malcolm and his team.
After 47 years of pain and 24 surgeries later, I decided to have a BTK left leg amputation in January this year. I met with my Prosthetist, Malcolm Freedman, who took me through all my options and went as far as to show me websites and videos, so I could consider all the options available to me.
Once I had my surgery, I was back in his office after eight weeks, and was introduced to different components so I could compare flexibility, movement and stress on my stump. I finally opted for the Harmony system and Meridium foot. Although the prosthetic is significantly heavier, I do not feel the weight when I wear it, I do however, sometimes take off my prosthetic and let people feel how heavy it is as a party trick. The foot adapts well to all terrain and I immediately felt less strain on my right leg while noticing about an 80% decrease in phantom pain. I now have more flexibility and movement with my prosthetic, than before the amputation. Its nine months after my operation, and I even managed a yoga class yesterday, while wearing my prosthetic.
I am fortunate to be the first in Africa to own this fantastic device and my wish is, that one day other less fortunate amputees, have the freedom and gift of movement I now have. Thank you to Malcolm for his wisdom and guidance and to Otto Bock, your service to me in Cape Town has been fantastic and I am now a proud ambassador of your wonderful technology in Africa.
This letter to you is you affirm my appreciation for all you have done for me since I became your patient and then an amputee. Your encouragement, positivity and belief in me have helped me in exponential ways to get on with my life. I never believed you when you said there is life after an amputation. I still work daily, drive my hands control vehicle, exercise 3 times a week with the help of a biokeneticist and have a full social life. In fact most times I have to remind myself that I am an amputee as even though I may not have a limb I am more able bodied than those with all their limbs!
Coming to your rooms is like seeing old friends again as you always have time for me and always with a ready smile and nothing is ever a problem for you to help me with.
Once again thank you so much for all you do for me and other amputees – we are indeed very fortunate to have you
I just wanted to say thank you very much for sorting out my new braces, they fit fantastically, and I’m super happy with the service you have provided me with.
I have been riding with Cti braces now for the best part of 15 years as a result of a torn ACL, and a detached MC ligament, and as far as I’m concerned, every wakeboarder should be using them as a protective and preventative measure. My Cti braces have allowed me to do things that my doctors told me I would never be able to do. The support they offer is unbelievable, the feel is super natural, and the confidence they provide to me as a rider is nothing short of exceptional.
So, big thanks to you Malcolm for the great service, and the guys at Ossur for an exceptional product.